We are looking for A152: Senior Technical Writer (HYBRID)(Min 3+yrs Exp) (Webcam interviews)

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 4-16 Months + (annual extensions)

Location: Washington DC 20024

Immediate interviews – Webcam interviews ONLY

Please note that this position is HYBRID. Most of our resources are going onsite once every 2 weeks (subject to change). Hiring Manager will discuss HYBRID arrangement during interview. We are looking for local candidates ONLY.

A152: Senior Technical Writer

Duties and Responsibilities

The Contractor personnel shall perform the following duties and responsibilities for the Senior Technical Writer:

a. Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, enduser communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures

b. Track the development and delivery of monthly, quarterly, and semiannual documents and reports;

c. Perform technical edits and support quality reviews.?

d. Develop quality standards, graphics, format, and style for internal and external IT documents.

e. Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials

f. Contribute to the organization's messaging strategy, crafting content guides for new products and features

g. Understand new features, learn how they work, and document them in crisp, easy-to-follow language

h. Improve existing documentation based on customer feedback.

i. Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.

j. Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.

k. Use visual models and tools to communicate workflows, communications, relations, and system operations.

l. Performs other related duties as assigned.

m. Must be detail oriented with strong analytical and problem-solving skills.

Education:

Bachelor's Degree in Computer Science or related field

Senior Technical Writer

1. 5+ years of experience as a Technical Writer

2. 5+ years of experience with documentation tools Microsoft Excel,Word and PowerPoint.

3. Excellent written communication and grammatical skills. Strong attention to detail is critical.

4. Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.

5. 3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.

6. Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures

7. 3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web

8. Demonstrable experience in technical communication or instructional design

Job Types: Full-time, Contract

Pay: $45.00 - $65.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Washington, DC 20024: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Technical writing: 5 years (Required)
• Adobe Acrobat Pro: 3 years (Required)
• Microsoft SharePoint: 3 years (Preferred)
• publish technical content on the web: 3 years (Required)
• technical communication or instructional design: 1 year (Required)

Work Location: Hybrid remote in Washington, DC 20024

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