United in Performance. Inspired by Innovation.

Performance unites us, innovation inspires us, and commitment drives us to keep moving forward. Count on Epiroc to deliver customer-oriented solutions needed to succeed today and the technology to lead tomorrow. To do this, we believe in diverse teams that work together across borders to develop, produce, market and service the most innovative products available. Grow your career at Epiroc Group!

At Epiroc USA LLC, our Parts and Services (PSD) Division provides a broad range of services with the aim of maximizing customers’ productivity. We focus on spare parts supply, professional service, support solutions and training.

Service Technicians provide timely service support for preventative maintenance, equipment troubleshooting & repairs and monitoring/testing that result in minimizing downtime, reducing costs and promoting our service and product capabilities.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions. Noise protection is required in this role. Service Technicians are occasionally exposed to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. This position is considered Safety Sensitive.

Responsibilities:

• Perform routine preventative maintenance, troubleshooting and repairs on all Epiroc products in accordance with manufacturer recommendations
• Run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs
• Ensure the appropriate tools and equipment are on-site and properly maintained
• Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
• Test and document proper operating parameters
• Track associated costs or data from all testing to ensure completion
• Communicating service and other relevant activities to the Service Coordinator in a complete and timely manner
• Maintaining courteous and professional demeanor and communcation with customers and internal staff at all times

Requirements:

• The successful candidate should have a minimum of a Certificate of Completion from a Technical or Trade School or 3 years of related experience and/or training

• Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates
• Maintain a valid driver’s license; a good driving record is required
• Demonstrated expertise with industrial/commercial fluid power and low voltage electrical control systems
• Successful candidates must be able to sit for extended periods if needed, use hands to feel, reach with hands and arms and talk or hear
• Travel may be required in this position
• Residency in the Tucson, AZ area

Benefits:

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation - arreual based on Epiroc years of service

Pay Range:

$26.00 - $40.00 per hour (This is a hourly paid position with overtime eligibility. Compensation determination based upon job related factors, such as experience, education, geographic location and other criterion).

Company presentation:

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries. Epiroc had revenue in 2021 of $ 4.4 billion USD and has more than 15,000 employees worldwide. Principal product development and manufacturing units of Epiroc are located in Sweden, the United States, Canada, China and India.

Being the best, is a challenge that we love to live up to. By keeping an open mind and listening to our employees and customers, we continuously set new industry standards and improve the way we work.

Diversity is key to grow fresh and innovative ideas and solutions for our customers. In the 150 countries where you can find us, we encourage our employees to take ownership of their own development and careers with the support from their leaders. This way our employees can grow in the business, wherever they are at their careers, from entry level to senior leadership. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Epiroc USA LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

Learn more at www.epirocgroup.com