In this role, you will:

• Implement solutions, by configuring and customizing scripting, for all components of the ServiceNow VRM product.

• Lead complex technology initiatives including those that are companywide with broad impact and act as an escalation point, provide guidance and direction to less experienced staff

• Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.

• Resolve coding, testing and escalated platform issues of a technically challenging nature

• Lead team to ensure compliance and risk management requirements for supported area are met and work with other stakeholders to implement key risk initiatives

• Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices.

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals

• Partner with production support and platform engineering teams effectively

• Code ServiceNow solutions within an Agile Framework

Required Qualifications, US:

• 5+ years of Specialty Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of experience with service-oriented architecture method and ability to consult clients with such topics

• 4+ years of experience in Service Now Application development, installation, or troubleshooting

• 1+ years of experience with Service Now Vendor Risk Management

• 1+ years of experience with web technologies - JavaScript, ES5+, HTML< CSS/SCSS, SQL

Desired Qualifications:

• 3+ years of experience with Service Now Vendor Risk Management

• Certified as a Service Now Application Developer

• Certified as Service Now Implementation Specialist for Vendor Risk Management

• Micro-certified - Service Portal, ATF, Flow Designer, integration Hub etc.

• Experience in one or more JavaScript frameworks like Angular JS or React

• 2+ years of RESTful or SOAP web services

• 2+ years Agile experience

Job Expectations:

• Develop and implement new Service Now Application using low-code or out of the box solutions

• Develop workflow and scripts as needed to personalize existing Service Now applications and automate business processes

• Understand detailed requirements and own code from design, implementation, test automation and delivery

• Manage deployment by engaging with enterprise platform management during release

• Manage Production Support by engaging as L3 support team member

• Manage API integration with non-Service Now applications

• Manage documentation in Confluence of new or existing Service Now applications

• Knowledge of web-based protocols and standards

• Strong verbal, written, and interpersonal communication skills

Job Type: Contract

Pay: $70.00 - $75.00 per hour

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Phoenix, AZ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• VRM: 2 years (Preferred)

Work Location: In person

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