At The Tax Stop USA, we are working hard for the hardest working and we are on a mission to completely change the way our clients engage with their personal finances. The Tax Stop USA combines the fun, fast-paced culture of a startup with the scale and quality service of a national franchise.

We’re always looking for top performers to add value & make a difference in people’s lives.

We offer flexible work schedules and base pay, commission and bonuses.

Responsibilities Include:

· Presents the Company’s value proposition to clients concerning various company products and services and uses prescribed selling techniques.

· Conducts a thorough in-person interview with potential clients, using the company’s propriety tax software application.

· Delivers exceptional customer service by anticipating customer needs and considers the impact of all decisions/actions on the customer.

· Answering client calls.

· Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.

· Consults tax law reference materials to determine procedures for preparation of atypical returns.

· Answers questions and provide future tax planning to clients.

· Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.

· Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.

· Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution

· Audits all tax return forms for accuracy and completeness (i.e., client signatures).

· This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.

Required Qualifications

· Top candidates for this position will have retail experience providing exceptional client service and performing multiple tasks in a fast paced environment.

· Hands-on marketing with surrounding businesses, including office visits to promote brand awareness and new clientele

· High School Diploma or equivalent

· Experience preferably in sales, service and tax preparation

· PTIN (Preparer Tax Identification Number) required

· Good communication, interpersonal and customer services skills

· Basic knowledge of computer functions and math required.

· Ability to lift a maximum of 25 lbs

· Strong attention to detail and accuracy

· Ability to work under pressure, in a fast-paced working environment

Job Type: Full-time

Pay: $500.00 - $1,000.00 per week

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Tampa, FL 33617: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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