JOB DESCRIPTION

Job Title:

BOUTIQUE/COUNTER MANAGER

MAIN PURPOSE OF JOB

To take responsibility of all the CHANEL spaces in a designated airport for the efficient and effective running of our account, managing the beauty advisors, the sales, stock, among others to achieve the business objectives. The Boutique/Counter Manager Beauty brings to this role energy, an ability to lead and correct while acting on their feel and an intuitive sense to think ahead and problem solve.

REQUIREMENTS

- 2-5 years of experience as retail sales supervisor/manager for fragrances and beauty products.

- Fluent speaker: English & Mandarin

- Adaptability to flexible shifts (AM, PM)

- Great knowledge in Microsoft tools such as: Excel, Powerpoint, Word among others.

- Proactive and autodidact.

KEY RESPONSIBILITIES

1. Administration

Counter:

- Constant monitoring of PLV stock levels on testers, disposable material, blotters, expired visuals and any decoration required.

- Guarantee the accomplishment of the merchandising/planograms and ensure brand equity with proper image (cleaning, plv such as testers and blotters etc)

- Monthly checkings of counters - send photo graphic report with bullets asking for any repair, new visuals or adjustments needed;

- Analyze brand layout and propose suggestions for improvements

Stock:

- Support Brand´s inventory counting when necessary

- Avoid stock ruptures and empty shelves interacting directly with the area manager & sales executive

empty shelves interacting directly with the area manager & sales executive

2. Effectiveness

Marketing Ps:

- Tracking of the in store pricing for CHANEL portfolio and ensure implementation of Price List twice a year

- Benchmark twice a year of competitors prices in coordination with marketing

- Ensure that the promotional calendar is implemented and follows the brand standard

- Store/Airport analysis & opportunities

4. Teamwork & Communication:

Beauty Advisor:

- Ensure the grooming, uniform and great customer service according to brand requirements

- Identify opportunities for development of BAs with specific skills (share with area manager and training team)

- Master product knowledge as well as new releases and ensure the coaching of the BAs on these topics.

- Ensure the usage of the Inside Beauty app and track BAs trainings performance

Store visits:

- Accompany the brand's representatives when visiting the store

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Ability to commute/relocate:

• DFW, TX 75261: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Required)
• Supervising: 2 years (Required)

Work Location: One location

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