Customer Service Representative Job at Prince of Peace Enterprises, Inc
Prince of Peace Enterprises, Inc Livermore, CA 94551
Customer Service Specialist (CSS)
Job Summary
Company: Prince of Peace Enterprises, Inc.
Location : 751 North Canyons Parkway, Livermore CA 94551
Industries: Consumer Packaged Goods (OTC, Food, and Health Supplements)
Job Type: Full Time (8am-5pm) Employee
Years of Experience: 3+ Years
Education Level: Associate Degree
Career Level: Experienced (Non-Manager)
Wage: Depends on Experience and Skills
Job Reference Code: CSS Customer Service Specialist
About the Job
We have an immediate opportunity for an ambitious, energetic and positive individual.
We are looking for a customer service specialist that will also support some aspects of Sales & Marketing.
Overview / Responsibilities:
As a CSS you will be responsible for all customer service duties that include but are not limited to: responding to phone & email inquiries, resolving customer complaints, order entry, invoicing, filing, filing dispute, misc. clerical tasks, some logistics and provide support to the sales & marketing teams.
Qualifications:
- Must sustain a sense of urgency, strong commitment, and have great accountability to fulfill this position
- Must be able to work in a fast pace working environment
- Excellent communication, organizational, and time management skills
- Ability to build and maintain all customer relationships
- Ability to work in a team environment as well as independently
- Good problem solving and time management skills
- 3 plus years experience
- Associate's Degree or higher
- Proficient at Microsoft Office (Excel, Word, Outlook, etc.)
- Must be able to travel 7-10 days per year (tradeshow attendance)
- Knowledge of EDI & logistic experience is a plus
- Bilingual (Mandarin/Cantonese) is a plus
Company offers a competitive salary and benefit package that includes medical, dental & vision insurance, 401K plan, vacation time and paid holidays. Compensation will be determined by your experience and skills.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer service: 3 years (Required)
- Consumer Packaged Goods: 1 year (Required)
- EDI & Logistic: 1 year (Required)
Language:
- Mandarin/Chinese (Required)
Work Location: In person
Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.