Data Entry Job at Conservice
Wage: $12.00/hr
Location:If training is required, team members within 30 miles of a Conservice building will have in-office training.
Essential Functions:
Perform data entry while displaying a high level of detail and accuracy capturing usage and cost information from utility invoices while maintaining data entry exception reports. Ensure quality control by locating and correcting data entry errors.
Contact utility vendors via the phone and email to request missing invoices, address changes, late fee removal and refund checks while documenting the conversation within the call tracking system.
Work with utility vendors to get extensions on past due accounts to avoid any disruption in service, log vendor contacts and report questionable items to the customer while managing, researching and maintaining the balance forward exception reports.
Requirements:Works in a high-energy office environment, performing various functions related to utility bill processing. This multi-faceted role will require the individual to specialize in one focused area, as well as cross-train in all other areas to assist team members when needed. Must be flexible and adapt to the needs of both the customer and the team.
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