Job Overview

Are you motivated by money and willing to work hard? Here at Executive Health Coverage, we are the leading company in our industry in the Tampa Bay area. We are hiring an experienced Customer Service Sales rep to help us keep growing. If you're dedicated and ambitious, Executive Health Coverage. is an excellent place to grow your career. Don't hesitate to apply.

Only the BEST jobs come with perks! Here is what we offer:

- generous bonus pay based on performance each month

-flexible schedule

- fun NEVER boring work enviorment

- global team trips, local outings, and so much more!!!!!

Responsibilities for Customer Service Sales

• Perform informal and formal needs assessments for each customer to recommend appropriate goods and services
• Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
• Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
• Participate in training and professional development and put new skills to immediate and meaningful use
• Foster a positive and pleasant working relationship with members of the customer service sales team
• Familiarize yourself with current information about services and products available for customers
• Accurately record customer demographics, sales orders, or other information digitally or in written for

Qualifications for Customer Service Sales

• Ability to cooperate with and support other members of customer service team
• Strong verbal communication skills in the English language
• Willingness to interact daily with customers from a wide range of cultures and backgrounds
• Must be comfortable working independently and making minor decisions without direct supervision
• Good sense of organization and keen attention to detail
• Knowledge of customer service best practices and desire to participate in trainings and professional development
• Ability to perform well in a fast-paced working environment
• Manage large amounts of incoming calls
• outbound and inbound calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• build a strong pipeline
• build a strong network
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school degree

Job Type: Full-time

Pay: $30,000.00 - $50,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Application Question(s):

• Are you currently able to reliably commute to the location? (Tampa, FL)

Work Location: One location

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