Company Philosophy

Arrow Senior Living Management wants every person who chooses to join our team to understand that they play a very important part in a much larger story of residents’ lives. It is our hope that Arrow team members create joy-filled memories with this respected generation. And because there is no greater gift that someone can give than their time, we thank you for your generosity.

Key Accountability

To perform transportation, resident services, and maintenance duties in a safe and professional manner, while providing first class customer service.

Duties

This position description is designated to outline primary duties, qualifications, and job scope, but not limit the individual or the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

• Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident’s needs.
• Safely transport residents to and from destinations.
• Maintain vehicle: clean interior and exterior and ensure it is fully operational.
• Assist residents in and out of vehicle from destination to destination.
• Prepare in advance for all trips and residents, such as printing out directions, etc.
• Assist Resident Services and Plant Operations department between driving duties and runs.
• Assist in the inspection of building interior, exterior grounds and outside equipment.
• Assist in the maintenance of all areas of the Community and grounds including but not limited to the building, grounds, fences, parking areas, ditches, furniture, appliances, heating and air conditioning, and lift stations.
• Fulfill all work order requests per company guidelines and in a timely fashion.
• Assist in ensuring the safety of building for all residents, staff, and guests.
• Familiarize yourself with residents of the Community.
• Observe residents’ ability to perform daily ADLs and social skills, communicate potential difficulties or opportunities to the appropriate team member.
• When called upon, participate in care planning and other meetings, formal and informal.
• Encourage and motivate residents in all areas, providing assistance when necessary.
• Plan daily schedule to maximize interaction with residents.
• Participate in all training offered by employer.
• Perform all other duties as assigned.

Requirements

• Be at least eighteen (18) years of age.
• Possess and maintain the specific state-required chauffeur class license.
• Must have a clean driving record as per the insurance carrier’s policy.
• Must be First Aid Certified
• Must be criminally cleared and fidelity bondable.
• Be in good health, and physically and mentally capable of performing assigned tasks, including
  • Able to lift and carry up to 50 pounds
  • Frequent computer keyboard use
  • Frequent standing, walking, twisting, bending, extending and reaching for periods up to eight (8) hours.
  • Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days after employment.
• Experience in senior housing is preferred.
• Has demonstrated skills, knowledge and competency in the areas of leadership and supervision, including time management and organization, as well as the ability to represent and promote activities and programs.
• Proficient written and oral communication skills required.
• Flexible schedule including evenings, weekends, and holidays.

Physical Requirements