ENBOSS Training Subject Matter Expert Job at Feditc Llc
FEDITC, LLC is a fast-growing business supporting DoD and other intelligence agencies worldwide. FEDITC develops mission-critical national security systems worldwide, directly supporting the Warfighter, DoD Leadership, & the country. We are proud & honored to provide these services.
Overview of position:
FEDITC is seeking a Training Subject Matter Expert to provide training and user support for the Army National Guard Engineering and Base Operations Support System (ENBOSS). To be considered for this position, the candidate must be a United States citizen with a Public Trust clearance or the ability to obtain one quickly.
Responsibilities:
- Develops and delivers user training to ENBOSS users worldwide.
- Provides classroom, remote, and self-paced training.
- Prepares and maintains user manuals and integrated application help functionality.
- Operates a virtual helpdesk to provide user support.
- Provides problem tracking and trend reporting for helpdesk support tickets.
Experience/Skills:
- Experience with using the ENBOSS system.
- Experience with classroom training presentations.
- Experience with development of training materials.
- Strong analytical skills.
- Excellent verbal and written communication skills.
- Proven ability to serve as part of a team.
Education:
- BS/BA or commensurate experience.
Clearance:
- Must be a US Citizen and pass a background check.
- Maintain applicable security clearance(s) at the level required by the client and applicable certification(s) as requested by FEDITC or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
FEDITC, LLC. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. FEDITC, LLC. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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