fl.2 Food & Beverage Supervisor

We are currently seeking a passionate F&B Supervisor within our Food and Beverage operation, with a focus on fl.2. This leader will work closely with the F&B team to provide support during peak service times, will provide coverage of floor shifts in fl.2 and across other F&B outlets (In-Room Dining, Banquets, Starbucks), and will assist with various administrative functions and projects. The Supervisor will have a proactive approach to operations, attention to detail, a focus on upholding brand standards and will embrace the variability of guest and business needs.

What Is In It For You:

· Competitive salary

· Flexible Benefit and PTO plans

· Generous 401k options

· Employee rates at Luxe Accor properties in North and Central America

· Learning programs through our Academies

· Opportunity to develop your talent and grow within our property and across the world!

· Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives

What You Will Be Doing:

• Active floor management and order expediting, driving the service vision within fl.2 to build guest loyalty and outstanding service results.

• Assist in ensuring that all colleagues are trained and held accountable for brand standards and that colleagues are always reflective of our grooming standards and in a clean and proper uniform.

• Takes initiative to uphold brand standards and demonstrates confidence when addressing issues as they arise in the outlets.

• Consistently has a presence with our colleagues in fl.2 and other areas while balancing any designated administrative tasks.

• Engages external and internal guests alike on a consistent basis.

• Provides exceptional guest service, employee satisfaction and accountability, and overall hospitality to our in-house and local guest.

• Takes responsibility to uphold the cleanliness, maintenance, and storage procedures of the venues

• Is an excellent communicator and effectively reports back to F&B Managers on daily happenings, needs, and observations in the various outlets.

• Executes opening and closing checklists during each shift.

• Reviews daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.

• Conducts daily shift briefings ensuring that our colleagues are well informed and prepared to deliver outstanding service.

• Ensures proper cash handling procedures are followed and Accounting standards are adhered to.

• Ensures a safe and healthy work environment for both colleagues and guests.

Your Skills and Qualifications Include:

· Minimum 1 years progressive Food and Beverage Management experience required, preferably in a luxury Hotel setting and/or Starbucks experience

· Experience in working within a unionized environment an asset

· Hands on management style with ability to prioritize and lead through example

· Strong organizational skills

· Excellent interpersonal skills, with great communication ability

· Must be available to work afternoon/evening shifts and weekends.

Physical Aspects of the Position (include but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, ramps

Visa Requirements: Must have proof of valid U.S. work authorization.

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor! Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

careers.accor.com

Job Type: Full-time

Pay: $22.59 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Bar
• Fine dining restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pittsburgh, PA 15222: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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