Hotel Front Desk Clerk Job at Grand Casino
We're looking to hire a Hotel Guest Service Representative.
ESSENTIAL DUTIES OF THE POSITION:
ESSENTIAL DUTIES OF THE POSITION:
- Maintain an inventory of vacancies, reservations and room assignments.
- Maintains a working knowledge of Grand Casino’s property, as well as special events on and near property, in order to advise guests of same, whenever possible.
- Responds to guests’ requests, complaints or inquires courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes payment of accounts. This includes all applicable software systems.
- Demonstrates and promotes a strong commitment to providing the best possible experience for the guests.
Qualifications:
- Six (6) months prior hospitality experience preferred.
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