We are looking for a friendly, detail oriented Housekeeping Supervisor to join our team! In this role you will be responsible for organizing associate shifts, training and motivating the housekeeping team and inspecting guestrooms and public space in accordance with company and brand standards. To be successful in this role you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

General Responsibilities:

• Tour and inspect rooms on a daily basis and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
• Provide support to the Executive Housekeeper and hotel leadership
• Work to continuously improve guest satisfaction scores
• Conduct self - audits to improve performance and cleanliness
• Verify number of associates to number of rooms. Monitor productivity
• Assign specific responsibilities to associates
• Identify vacant rooms to be cleaned first on boards
• Check vacant ready rooms to verify actual status
• Record performance check as guests check out throughout day
• Check rooms for arriving VIP’s
• Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
• Report unserviceable rooms to General Manager/ Executive Housekeeper
• Assist housekeeping associates in duties as needed
• Assist with cleaning of public spaces as needed
• Perform other duties as assigned

Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:

• Opportunities for advancement and career growth
• Warm and supportive work environment
• Competitive Wages
• Medical, Dental and Vision Insurance
• Company-funded Health Reimbursement Account
• Flex Spending Account
• Voluntary Life Insurance
• Short Term and Long Term Disability
• 401(k) retirement plan with Employer Match after one year of employment
• Paid Time off Programs
• Holiday Pay
• Jury Duty Leave and Bereavement Leave
• Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

• Prior related work experience, hotel experience preferred
• Specific brand knowledge is a plus
• Excellent interpersonal and communication skills
• Strong supervisory and leadership skills
• Excellent time management and organizational skills
• Proficient in English language/Bilingual is a plus
• Ability to learn new computer software programs and operate the property management system
• Familiar with common computer software programs
• Willingness to work 7 day rotational work schedule including weekends and holidays