Patient Care Specialist (Must be bilingual in Korean or Mandarin) Job at MedRite Urgent Care
“In compliance with State and Federal mandates all new MedRite employees must provide proof of having received the first dose of a COVID-19 vaccine prior to the beginning of their employment. Limited medical exemptions may be granted.”
MedRite Urgent Care
Urgent Care looks for people who are motivated, energetic, fun, and passionate about healthcare and believe in what we do. We provide the highest quality of care in a warm friendly environment. Our employees deliver impeccable customer service and treat all patients as if they are family.
Medical Receptionist Responsibilities:
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Answer all phone calls in a professional and courteous manner.
- Collect copayments and verify insurance eligibility
- Balance receipts and currency collected
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff, and patient information.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all interactions.
- Assist with admissions/treatment as per agreed protocols.
- Communicate medical results to patients under clinical supervision.
Medical Receptionist Requirements:
- 1-year experience at a healthcare facility in a Medical Receptionist role (essential).
- Working knowledge of medical terminology, and HIPAA regulations.
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.
- High school or GED Required
- Must be bilingual in Korean and/or Mandarin
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Healthcare Occupations: 1 year (Preferred)
- Medical Receptionists & Patient Registrars: 1 year (Preferred)
Work Location: One location
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