Pharmacy Business Manager Job at Central City Concern
Thank you for your interest in career opportunities at Central City Concern!
Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.
Now Hiring: Join Central City Concern as our Next Pharmacy Business Manager
Location: Old Town Clinic (727 W. Burnside Street, Portland, OR 97209)
Reports To: Senior Director of Pharmacy
ROLE SUMMARY: The Pharmacy Business Manager, in collaboration with the pharmacy leadership team, is responsible for operating the medication and pharmacy supply purchasing program, pharmacy operations, and improvement initiatives. The Pharmacy Business Manager role will represent all pharmacy locations across the agency and will be responsible in identifying, executing, and maintaining an effective medication management system as well as be a strategic thinker in regard to operation and financial goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- At the direction of pharmacy leadership, operates pharmacy medication and supply purchasing program including assisting in developing strategy, policies and quality assurance measures.
- Create strategies to meet operational and financial goals.
- Provides business support for the annual physical inventory at both pharmacy locations including being key contact between Pharmacy Services & Finance Leadership; responsible for pharmacy inventory in partnership with the Pharmacist in Charge, including ordering, invoice processing.
- Operational support for clinic teams including partnership developing workflow processes.
- Take lead role in any new software/hardware implementation at both pharmacy locations. Represent Pharmacy Services to partner with leadership in other departments the situation requires.
- Develop & write department policies & procedures. Work with various departments when required for implementation/approval.
- In collaboration with CCC’s Compliance Department, act as the primary Pharmacy Services rep for the 340B program including price changes, program updates & continuing education.
- In collaboration with CCC’s Compliance Department, responsible for supporting and adhering to regulatory compliance for Pharmacy supply chain including, but not limited to, 340B, DEA, Oregon Board of Pharmacy, EPA, DOT and HRSA.
- Actively participates in Pharmacy Leadership activities internal and external to the supply chain (e.g. data gathering, reporting, program development and support, quality improvement, committee membership/management, project management, training, education, etc.).
- Under the supervision of the Director of Pharmacy, supports pharmacy contract and vendor management.
- Represents Pharmacy Services as needed in working with internal and external stakeholders.
- Supports technology systems in collaboration with the Pharmacy leadership team and external stakeholders (Vendors, IT, etc.).
- Responsible for identifying and reporting to Pharmacy Leadership new internal and external opportunities to enhance efficiency, quality and cost effectiveness to support effective Pharmacy Services across the agency.
- Executes invoice management for pharmacy services
- Creates, reviews, and analyzes reports for various business needs (e.g. financial reports, operation reports, revenue cycle reports, productivity reports)
- Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
- Attend all mandatory CCC trainings in a timely manner.
- Performs other duties as assigned.
SKILLS AND ABILITIES:
- Ability to independently identify, research and resolve issues.
- Ability to provide strategic focus along with operational, implementation, and analytical perspective as it applies to all Pharmacy Services.
- Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
- Ability to handle difficult and stressful situations with professional composure.
- Ability to exercise sound and independent judgment knowledge and skill in use of job’s appropriate technology and software applications.
- Ability to communicate in a professional manner in both written and spoken formats.
- Ability to accept direction as well as to work independently within the guidelines appropriate to the position’s role and situation.
- Ability to work cooperatively with others and diverse populations.
- Ability to work with multiple technology/software systems at an advanced level of proficiency after suitable training as appropriate.
- Ability to maintain confidentiality and foster a positive culture internal and external to Pharmacy Services.
- Ability to work independently with initiative and self-motivation as well as seamlessly integrate with stakeholder teams
- Ability to consider the impacts and outcomes for underserved communities during decision-making process.
- Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
MINIMUM QUALIFICATIONS:
- Must have High School Diploma or GED. Bachelor’s degree in Business, Science, Technology or related field preferred.
- Must have 1 year of program management, project management, other relevant experience or 3-5 years of relevant working experience (pharmacy, purchasing, or healthcare).
- Experience with data reporting, metrics collection, and promoting operational efficiency is preferred.
- Must have current CPR certification.
- Must complete all required training, application, and testing to achieve Oregon Pharmacy Technician license within 1 year of hire.
- Excellent verbal and written communication skills required.
- Must have advanced proficiency in Microsoft Office. Must be able to create spreadsheets, presentations, and use other tools in Microsoft Office to create documents, report and analyze metrics and present data effectively.
- If using a vehicle for agency use: Must possess a current driver’s license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy; pass an initial drivers training within 60 days of being an approved driver and continued recertification training; and maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
- Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Able to climb stairs several times a day.
- If a recovering chemically dependent person must be in a program of recovery and able to provide documentation of sobriety a minimum of two years.
- Must pass a pre-employment drug screen, TB Test, and background check.
- Must adhere to agency’s non-discrimination policies.
- Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations, and treat individuals with respect and dignity.
BENEFITS at CCC
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match. In the spirit of inclusivity, we celebrate 11 holidays and have a generous paid time off (PTO) plan.
- Paid Time-Off (PTO) plan provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
- Generous 403(b) Retirement Savings plan with competitive employer match.
- 11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
- Comprehensive Medical, Vision, and Dental insurance coverage.
- Employer Paid Life, Short Term Disability, and Long-Term Disability Insurance.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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