Process Control Processor Job at Blue Cross Blue Shield of Massachusetts
Ready to help us transform healthcare? Bring your true colors to blue.
Process Control is the front-line of the Operations Division providing support to countless internal business areas. The primary responsibility is to prepare paper claims and/or documents for scanning in a timely and accurate manner on behalf of our members, providers, and accounts.
The successful candidate will be multi-functional and work collaboratively within a fast-paced production environment to meet changing business needs and requirements for processing documents. Must exhibit spirit of flexibility and teamwork to support the success of the organization and personal development goals.
This position is an essential role to our organization where it is required to be in the office Monday - Friday.
Responsibilities:
Perform document classification and scanner prep
Index scanned correspondence into Salesforce and/or Medhok software for business areas
Fulfill internal document retrieval requests
Physically support on- and off-site storage, which includes standing while retrieving documents from the file room, and squatting/bending/reaching/lifting to place documents on file shelves and in boxes
Consistently achieve desk level quality and productivity standards
Exhibit a clear understanding of unit priorities and workflows
Ability to recognize pertinent information missing on documents
Complete assigned work inventories as directed and raise flags when necessary
Cross train peers, new associates and/or temps
Contribution of innovative ideas for process improvements
Perform other duties as assigned
Qualifications:
Ability to determine appropriate actions in ambiguous situations
Ability to conduct provider number lookups using HURON
Demonstrated flexibility and willingness to change as business needs change within the organization
Demonstrated ability to process a high volume of production work in a fast-paced environment with attention to detail
Recent work history that supports excellent organization, problem-solving, communication, teamwork and interpersonal skills
Proven written and verbal communications skills are essential
Ability to work independently, as well as within a team, demonstrating strong time management skills
Demonstrate initiative, accountability, customer-focus, professionalism and a positive team spirit
PC skills a plus
Education/Experience:
High School Diploma (GED) or equivalent business experience
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
Location Hingham Time Type Full time
Hourly Range: $20.03 - $24.48
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Process Control is the front-line of the Operations Division providing support to countless internal business areas. The primary responsibility is to prepare paper claims and/or documents for scanning in a timely and accurate manner on behalf of our members, providers, and accounts.
The successful candidate will be multi-functional and work collaboratively within a fast-paced production environment to meet changing business needs and requirements for processing documents. Must exhibit spirit of flexibility and teamwork to support the success of the organization and personal development goals.
This position is an essential role to our organization where it is required to be in the office Monday - Friday.
Responsibilities:
Perform document classification and scanner prep
Index scanned correspondence into Salesforce and/or Medhok software for business areas
Fulfill internal document retrieval requests
Physically support on- and off-site storage, which includes standing while retrieving documents from the file room, and squatting/bending/reaching/lifting to place documents on file shelves and in boxes
Consistently achieve desk level quality and productivity standards
Exhibit a clear understanding of unit priorities and workflows
Ability to recognize pertinent information missing on documents
Complete assigned work inventories as directed and raise flags when necessary
Cross train peers, new associates and/or temps
Contribution of innovative ideas for process improvements
Perform other duties as assigned
Qualifications:
Ability to determine appropriate actions in ambiguous situations
Ability to conduct provider number lookups using HURON
Demonstrated flexibility and willingness to change as business needs change within the organization
Demonstrated ability to process a high volume of production work in a fast-paced environment with attention to detail
Recent work history that supports excellent organization, problem-solving, communication, teamwork and interpersonal skills
Proven written and verbal communications skills are essential
Ability to work independently, as well as within a team, demonstrating strong time management skills
Demonstrate initiative, accountability, customer-focus, professionalism and a positive team spirit
PC skills a plus
Education/Experience:
High School Diploma (GED) or equivalent business experience
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
Location Hingham Time Type Full time
Hourly Range: $20.03 - $24.48
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. We provide a flexible hybrid work model in which roles are designated as resident (on site 4-5 days/week), mobile (on site 1-3 days/week), or eworker (on site 0-3 days/month).
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.