Senior Helpers, the fastest growing non-medical home care provider, continues to expand Operations in the San Antonio market and is seeking an Office/Scheduling Manager. We are in need of a sharp, professional, detail-oriented, high-energy individual. This person will manage the day-to-day office administration and scheduling. Must have a minimum of three years’ of related work experience in small to medium size business.

Responsibilities include (but are not limited to):

• Schedule and coordinate caregiver staff based on assessment and care plan information for new and existing clients.
• Completes background and reference checks for all new caregivers and ensures new hire paperwork is processed and updated annually.
• Assist Office staff with answering telephone calls, providing information to potential clients, solving problems for current clients.
• Maintain necessary records related to long term care insurance, veteran’s programs, etc.
• Creates new hire packets and employee handbooks.
• Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise.
• Accept and Participate in On Call Duty per Director or Operations.
• Maintains and ensures caregiver files are up to date, including tracking expirations of any licensing, insurance, etc. in home care software.
• Qualifications:
• Experience in recruiting or HR on-boarding activities required.
• Ability to multi-task and handle pressure situations with ease.
• Ability to work independently and as part of a team.
• Exceptional and verifiable customer service skills and experience.
• Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
• Proactive problem prevention and issue resolution leadership ability.
• Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
• Strong verbal communication skills, especially using the telephone.
• Ability to maintain confidentiality with sound decision-making skills based upon company policies and philosophy.

We offer a great teamwork environment, growth potential, and benefits. Your contributions will truly make a difference in people’s lives. We are looking to fill this position immediately so please send your resume today to 210-810-3545!

EEOE

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Antonio, TX 78229: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many years experience of Caregiving Scheduling do you have?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: One location

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