Service Delivery Manager Job at Baker Hughes Company
Service Delivery Manager
Would you like to take ownership of delivering an exceptional service to our customers?
Do you like working in teams and solving technical problems?
Join the Baker Hughes Team
Our Upstream Chemicals team oversees our technology solutions for hydrocarbon production, transportation and processing. We are the leader in oil and water separation technology and in solutions to control corrosion, deposition, bacteria. We provide chemicals and support to enhance plant processes, improve productivity, manage water treatment, and resolve environmental issues.
Partner with the best
The Service Delivery Manager ensures that Baker Hughes maximizes its short- and long-term revenue, profit and cash collection opportunity by ensuring flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs.
As the Service Delivery Manager, you will be responsible for:
- Collaborating with cross-functional teams and customers to assess future needs and requirements to understand forecast activities
- Overseeing your teams’ contracts and quotes to ensure we harvest our contracts and monitor outstanding customer financials
- Handling the scheduling and dispatching of resources in line with job requirements to provide effective support
- Forecasting and scheduling to maximize productivity and efficient use of people, resources and equipment
- Providing records of products consumed to customer representatives at sites, ensuring successful inventory tracking and invoice submission
- Following and recording internal Health Safety and Environmental policies and procedures to ensure a safe, compliant environment
Fuel your passion
To be successful in this role you will:
- Have a degree in a related field and experience in chemicals sales or service or similar
- Demonstrate solid knowledge and experience of chemicals sales or service or similar
- Be able to travel regionally within the Permian Basin up to 50% with some overnights
- Be experienced at balancing high-pressure work and tight deadlines
- Demonstrate excellent communication skills and an ability to build trusting relationships with internal and external customers, teams and suppliers
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
About Us
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
Job Type: Full-time
Pay: $109,000.00 - $136,765.24 per year
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Ability to commute/relocate:
- Midland, TX 79705: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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